Privacy
Privacy Policy
What we collect
Name, country and city, a WhatsApp or Telegram contact, order contents, review text and photo (if you submit a review), wholesale inquiry details, and basic session technical data (language, device). We do not use screen recording and we do not sell personal data.
Why we use it
To receive and process orders, contact you about a request, moderate reviews and grant a 5% discount after an approved review, handle wholesale inquiries, keep Eco Arabia’s internal customer and order records, and improve service and site security.
Who can access it
Only the owner and authorised Eco Arabia managers. Review contact details are never published on the site. Data is not shared with third parties for their marketing.
Storage and protection
Data is stored on protected servers with limited access. There is no card checkout on the site. We keep data as long as needed for orders, records and legitimate business purposes, or until a verified deletion/anonymisation request is completed.
Your requests
You may ask to access, correct or delete personal data via the WhatsApp/Telegram manager. Deletion or anonymisation is approved by the Eco Arabia owner; necessary order business records may be retained without excess personal data.
Consent
By submitting an order, review or wholesale inquiry you agree to processing the data described here. Marketing consent is separate and is not assumed.